Don’t underestimate the impact of cyberbullying on your child. Take it very seriously.
Don’t play the incident down. To your child this is a very big moment in their lives.
Explain to your child that this is not his fault. There is nothing anyone can do or say to make him deserve to be bullied online. So even if your child did something to provoke the bully, he/she did not deserve this harsh punishment.
Take screenshots of the posts or messages that you can keep as proof.
Tell your child not to engage in any online confrontation. He can tell the bully to stop but should not get involved in a public argument. The bully wants a reaction, so don’t give him one.
Get as much information as you can on the bully. Check his social profiles for his name, where he lives and where he goes to school.
If the bully does not stop, report him to the platform that is being used. For example, if the bully is using Facebook, report him on Facebook.
If there is any danger of physical harm or any damage to property, report it to your local police station.
If the bully is a child at school, make sure that the Principal and parents are made aware of this unacceptable behaviour and ask what they intend to do about it.
Tell your child to block the bully on everything. Block his phone number, email address and block, un-friend or unfollow him on social media.
Consider getting a restraining order against the bully. You can even apply for one if you don’t know who the bully is. By lodging an official complaint, the courts can issue the relevant summons to get more information from the various service providers and websites, to identify the bully.
Your child might say that they are not affected by the bullying, but sometimes they say this just to make parents feel better. Again, don’t underestimate the harm that is done by bullies.
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